Just when you thought VIAFONE Technologies couldn’t get any better, they now offer chatbots for businesses on WhatsApp
In case you haven’t noticed yet, we are now in the messaging age. With 75% of people in the world on messaging, it was only time before businesses also joined. Messaging has slowly become the preferred method of communication for Millennials, the largest consumer group on the planet. Giving businesses the invaluable and cost-effective opportunity to communicate one-on-one with their customers.
VIAFONE Technologies now offers CHATBOT’s for businesses on WhatsApp. So, if you’re considering using CHATBOT’s as one of your services, it’s important to have a clear understanding of what we’re actually talking about with Bots.The definition of a bot, CHATBOT or a chatterbot is “a text-based dialogue system, which allows you to chat with a technical system. It has a space for both text input and output, over which you speak in everyday language with the computer system behind the Bot.” Simply put, businesses will be able to manage their WhatsApp business account the same way they manage their Facebook, Instagram or Twitter profiles.
VIAFONE Technologies understands the importance of personal contact with consumers. Through their CHATBOT businesses can benefit in the following way:
- Availability: CHATBOT’s can be operational all day and all year.
- Process a large volume of requests easily: our high-end CHATBOT’s will allow your brand to face all the questions in a simultaneous manner.
- Get to know your customers: Collect insight and analytics to design improved offers based.
- Save money: Save money on infrastructure and maintain the CHATBOT with relatively low costs.
- Save time: Answering clients FAQ.
Contact us today for a free consultation.